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Knowledge Base
Authenticity Leads

Authenticity Leads is a comprehensive platform designed to combat fraud and enhance data integrity across various communication channels. Its core functionalities revolve around AI bot detection, email validation, and phone number verification, ensuring the authenticity of interactions and data. The Authenticity Leads knowledge base provides comprehensive documentation, tutorials, and best practices for integrating and utilizing these features effectively. It covers API integration guides, configuration options, and real-world use cases to help businesses streamline their operations and enhance data reliability across various industries and applications.

  • Knowledge Base
  • Authenticity Leads

Getting Started

View all 8 articles

Account

View all 7 articles

Subscriptions

View all 2 articles

Authorized Websites

View all 5 articles

Validations

View all 4 articles

Payments

View all 8 articles

Security

View all 3 articles
  • Getting Started
    • Step 1 - Account Creation
    • Step 2 - Add a Website
    • Step 2a - Add A Client (Agencies)
    • Step 3 - Implement the Authenticity Script
    • How do I create or reset my API key?
    • How do I add Authenticity to my website?
    • Do I use the same API key/script on all authorized websites?
    • Can I use the API key/script on a non-authorized website?
  • Account
    • I can’t create an account.
    • I am having trouble logging in.
    • I can’t retrieve my password!
    • I do not get a reset password email upon request?
    • Is Authenticity GDPR compliant?
    • Is Authenticity privacy compliant in the US?
    • Can I be a client from outside the US?
  • Subscriptions
    • Can I upgrade the current subscription to the next tier?
    • Can I downgrade my current subscription to a lower tier?
  • Authorized Websites
    • Authentication or validation is denied on my website!
    • I am getting incorrect validation metrics in my dashboard!
    • How can I remove an authorized website?
    • How many Authorized websites can I have on my account?
    • I can not see my validations!
  • Validations
    • When do my available validations reset/renew?
    • Do my validation credits roll over into next month?
    • I can not see my validation credits!
    • The data in the graphs of validations is incorrect
  • Payments
    • My payment method is not valid!
    • There has been an invalid withdrawal from my account!
    • Where can I find my invoices and payment statements?
    • When and how am I billed?
    • I have not yet received my payment
    • The amount I have received doesn’t match the expected revenue?
    • Can I use other payment alternatives than Visa/Mastercard?
    • I can not change my primary payment method?
  • Security
    • I don’t have access to the device that is tied to my 2FA!
    • I can’t get 2FA to work!
    • How do I deactivate my 2FA?

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